Refund and Return Policy
Introduction
We want you to be satisfied with your purchase from Holy Divine Healthcare. This Return Policy outlines the conditions under which you can return or exchange products.
Return Eligibility
-Products must be in their original condition and packaging.
-Returns are accepted if the customer received a wrong or damaged product.
-Products must be returned within 2 days of receiving the order.
-The return process starts after verification by our team.
Non-Returnable Items
Certain items are not eligible for return, including:
-Opened or used products
-Custom or personalized items
-Clearance or final sale items
How to Return
To initiate a return, contact our customer support team at +91 9451959492 or via email at info@holydivinehealthcare.com. You will receive instructions for returning the product.
Refunds and Exchanges
– Refunds will be issued to the original payment method.
– Exchanges may be made for products of equal or lesser value.
– Refunds may take 7-10 days to process after the return is received and approved.
Shipping Costs
Shipping costs for returns may be the responsibility of the customer unless the product was defective or the return was due to our error. If you’re responsible for the shipping cost, it will be deducted from your refund.