Shipping Policy

Introduction

At Holy Divine Healthcare, we strive to ensure that your orders are delivered in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website.

Processing Time

– All orders are processed within 1-2 business days after receiving your order confirmation email.

– Orders are not processed or shipped on weekends or holidays.

– If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Methods and Delivery Times

We offer the following shipping options:

– Standard Shipping:  3-7 business days

– Express Shipping:  1-3 business days

– Overnight Shipping: 1 business day

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout. Costs vary based on shipping method and destination.

International Shipping

We offer international shipping to select countries. Shipping charges for your order will be calculated and displayed at checkout. Please note that international shipments may be subject to import taxes, duties, and customs fees, which are the responsibility of the recipient.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Holy Divine Healthcare is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Holy Divine Healthcare is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Returns and Exchanges

Please refer to our Return Policy  for detailed information on returning items.

Contact Information

If you have any questions about this Shipping Policy, please contact us at:

– Phone: +91 9451959492

– Email: info@holydivinehealthcare.com